FAQ

Q: HOW MUCH IS SHIPPING?

A: There is no cost! We offer Free Worldwide Shipping for all our customers

Q: HOW LONG UNTIL I SEE RESULTS?

A: This depends on the condition of your teeth! Some people will see results after one use, where as others will see results after 1-2 weeks.

Q:WHERE IS MY TRACKING INFORMATION?

A: Typically tracking information is sent out 24-48 hours after the order.
Note: please check your spam/promotions folder as gmail can sometimes filter us out!
 
Q: HOW DO I GET A REFUND?

A: You can get a hassle free refund after 60 days of receiving the order.

Just contact support@bright-smile.net with your order number and state that you want a refund to begin the process.

Q: HOW LONG DOES SHIPPING TAKE?

A: Shipping typically takes between 7 -16 days after the order has been processed.

Q: HOW DOES THE LIFETIME WARRANTY WORK?

A: We at Bright Smile™ have the upmost faith in our products and believe that they are built to last.  For what ever reason if there is a quality issue with our products, we will send you another one for free.

You must provide us with a photo of the defected product and send it to support@bright-smile.net along with your order number.

For other enquirers email us at support@bright-smile.net

Our 60 Day Guarantee

If you are not happy with your purchase you can get a full refund within 60 days of the order! Simply send us a email at support@bright-smile.net